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The Med Spa Policies

FIRST VISIT | Please arrive 15 minutes prior to your first appointment. Bring your current skin care regimen to your consultation.

LATE CANCELLATION & NO SHOW APPOINTMENTS | We have a 24-hour cancellation policy. A credit card is required to book all appointments as late cancellations and no shows will result in a $50 fee. We understand that “life happens” however please let us know at least 24 hours before so that your time slot can be filled by another client on our waiting list.

PAYMENT | Our practice is limited to elective aesthetic medicine, we do not bill insurance. We take cash, credit and check. We offer 0% financing options through Care Credit and Patient Fi. Apply below to see if you qualify.

GIFT CARDS | Gift cards may be used toward any product or service and are not redeemable for cash.

REFUNDS | We do not offer refunds on services rendered even if you are disappointed with the result. Products are not refundable. Exchanges are allowed within 7 days if there is a documented allergic reaction or defective pump.

RIGHTS RESERVED | The Med Spa of New Smyrna Beach will try to communicate policy or price changes with you in advance wherever possible. However, we do reserve the right to change our policies and prices without notice.

PRACTICE – PATIENT RELATIONSHIP | We value you as part of our med spa family however we do reserve the right to refuse service at any time, to anyone, for any reason. Adequate medical decision making capacity and reasonable expectations for desired result of a treatment plan or product are a requirement for any Med Spa client.

FULL DISCLOSURE | We strive to ensure that you understand and consent to the treatments you receive and are aware of the risks, benefits and expected outcome. The practice of aesthetic medicine is not an exact science and although good and long lasting results are anticipated by our treatment plans, there is no guarantee or warrant, expressed or implied, by anyone as to the actual results you may get. However, we will always be honest with you and strive to achieve the absolute best result we can for you. Skincare, skin health, and anti-aging is a marathon not a sprint. Thank you for allowing us to serve you!

Gift Card

“Please call us if you would like to purchase a gift card. Our office staff will assist you with payment and delivery of your gift card. Treat that special someone to any one of our treatments and let them know you care!”


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CONTACT US 386.689.5663